Monday, December 9, 2019

Analyse the Barriers and Challenges to Communication Within Own Job Role free essay sample

If people dont communicate well they limit their ability to connect on any meaningful level which can create conflict. Depending on the position in workplace, others will have expectations of how an individual should communicate with others. It is important that for any employee show respect to those he or she works with. The general social care council’s code of practice states that communications should be conducted in an appropriate, open, accurate and straightforward way. By communicating in this way others will have trust and confidence in any employee and their abilities. Workplace relationships become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same. There are several barriers that affect the flow of communication in an organisation. These barriers interrupt the flow of communication from the sender to the receiver, thus making communication ineffective. It is essential for managers to overcome these barriers. We will write a custom essay sample on Analyse the Barriers and Challenges to Communication Within Own Job Role or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The main barriers of communication are summarised below. The first barriers to check out are those that an employee could be creating. People may think that they are doing everything possible to assist communication, but they should make sure that they are not making it difficult for people to understand what they say for instance using abbreviations another person does not understand. People should avoid professional jargon and terminology. Physical barriers – these are due to the nature of the environment where people are trying to communicate. It could be there are distractions or noise, such as the TV on or interferences from a loudspeaker. An inappropriate temperature, making the room too hot or cold, unhygienic room, poor lighting, uncomfortable sitting arrangement also could affect communication. Physiological barriers – This could include hearing or sight difficulties Psychological barriers Personal problems and worries can lead to lack of concentration, memory loss (dementia) etc. Emotional state at a particular point of time also affects communication. If the receiver feels that communicator is angry he interprets that the information being sent is very bad. While he takes it differently if the communicator is happy and jovial (in that case the message is interpreted to be good and interesting). Language differences – this could be due to the choice of words use. Others linguistic abilities may differ from any individual’s own, leading to poor explanations and misunderstandings. People should consider the language barriers and should have interpretation services available where necessary. Perceptual difference- Perception is generally how each individual interprets the world around him. All generally want to receive messages which are significant to them. But any message which is against their values is not accepted. A same event may be taken differently by different individuals. E. g. a person is on leave for a month due to personal reasons (family member being critical). The HR Manager might be in confusion whether to retain that employee or not, the immediate manager might think of replacement because his team’s productivity is being hampered where the family members might take him as an emotional support. Communication breakdown occurs if there is wrong perception by the receiver. Information Overload- A manager is surrounded with a pool of information. It is essential to control this information flow else the information is likely to be misinterpreted or forgotten or overlooked. Therefore, communication becomes less effective. Lack of subject knowledge – A manager must try to gain enough knowledge about any subject or topic before starting work on them or talk about them. Otherwise it will lead to poor explanations or answers to questions on that topic. Stereotyping When an individual has a preconception about another individual, it makes it difficult for the individual not to view the other individuals communication with prejudice which affect communication.

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